Workshop Bookings, Cancellations & Transfers
We know life doesn’t always go to plan! But behind every Witchy Nook workshop is a whole lot of preparation, materials, planning and a limited number of places.
To keep things fair for our customers, facilitators and small business, the following conditions apply.
Cancelling 7 or more days before your workshop
You’re welcome to receive full workshop credit or transfer to another available workshop.
Cancelling less than 7 days before your workshop
Late cancellations may incur a reasonable cancellation charge to cover costs and losses associated with your booking. Any remaining balance will be returned as applicable under the booking terms and Australian Consumer Law.
If we’re able to fill your place, we’ll take this into account when assessing any cancellation charges.
Transferring your booking
One transfer per booking is available when requested at least seven days before the scheduled workshop, subject to availability.
Any additional transfer requests are considered individually and are not guaranteed.
Transferring a booking does not create an entitlement to unlimited future transfers. The cancellation conditions applicable to the transferred booking will be confirmed when the transfer is arranged.
Unable to attend?
You’re welcome to nominate someone else to attend in your place. Please contact us before the workshop so we can update the booking details.
If The Witchy Nook cancels a workshop
Occasionally, workshops may need to be cancelled due to insufficient numbers, facilitator availability or unforeseen circumstances.
Where The Witchy Nook chooses to cancel a workshop, customers will be offered a refund of their affected booking payment. Alternatively, customers can choose workshop credit or a transfer to another available date.
Your consumer rights
Nothing in these conditions excludes, restricts or modifies your rights under Australian Consumer Law. Any cancellation fees or conditions will be applied in accordance with those rights.
Thank you for supporting our workshops and helping us continue creating a welcoming space to learn, connect and embrace your magic.